Responsible Gaming
Gambling Should Be Entertainment
At Victoria Row, we're committed to promoting responsible gaming practices. It's important to understand that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems.
Pokies and online gambling games are games of chance. The odds always favour the house, and there is no guaranteed way to win. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, bills, food, or childcare.
Age Verification
Online gambling and pokies are only available to individuals aged 18 years and older in Australia. By accessing our site, you confirm that you are of legal gambling age in your jurisdiction.
Parents and guardians: if you're concerned about a young person's access to gambling services, please encourage them to seek help or speak to a trusted adult.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Neglecting family, work, or personal responsibilities due to gambling
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems related to gambling
- Using gambling to escape stress, anxiety, or other problems
- Unsuccessful attempts to reduce or stop gambling
- Gambling with increasingly larger amounts to achieve the same excitement
If you've noticed any of these signs, it's important to seek support immediately.
Self-Help Tools & Player Protection
Many gambling operators provide built-in tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose in a given timeframe
- Betting Limits: Control the maximum amount you can wager per bet
- Reality Checks: Enable regular reminders of how long and how much you've been playing
- Time-Out/Cool-Off: Take a temporary break from gambling (hours to days)
- Self-Exclusion: Voluntarily exclude yourself from gambling sites for an extended period
Use these tools proactively to maintain control over your gambling habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and support service
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7) - Gambler's Help – Victoria-specific support
Phone: 1800 858 858
United Kingdom
- GamCare – Free counselling and support
www.gamcare.org.uk
Phone: 0808 8020 133 - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and support resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-522-4700 (confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal centre for health education
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but recovery is possible with proper support. If you or someone you care about is experiencing difficulties with gambling, please don't hesitate to contact one of the organizations listed above.
Remember: Seeking help is a sign of strength, not weakness. Professional counsellors and support services are available to assist you at no cost.
Victoria Row is committed to providing a safe and responsible gaming environment. We encourage all players to use the protective tools available and to gamble within their means.